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Session Description
With the mobile money industry reaching maturity, there is an increasing need to innovate to attract and reach new customers and capture more value from existing users. New tools and products address the needs of the underrepresented consumers, including women and those making their living in the informal economy are vital for financial inclusion. These segments of society are often harder to reach, facing more barriers and can be overlooked by mainstream financial service providers.
Strong partnerships and open APIs are helping facilitate diversification by creating complementary products that address gaps in the broader needs of consumers. Join us for this session that will examine innovative tech solutions that help generate further growth for the industry and drive financial inclusion, while protecting consumers in low tech environments.
With our panel of experts, we will explore exciting examples and use cases including how biometrics can help develop customer identities and improve customer journeys and how tokenisation can protect customers, especially women’s identities when transacting with third party vendors.
This work is supported by the Bill and Melinda Gates Foundation.
